Delayed order email template

Hey {{ Name }},

Just a quick heads up:

Your {{ Product }} order is taking a bit longer than expected.

Here’s what’s happening:

1. We ran into a hiccup with our {{ Briefly explain the cause of the delay }}, and I’m (very) sorry for any inconvenience this might cause.

2. We’re now aiming to get everything to you by {{ Estimated delivery date }}. I’ll shoot you an update as soon as your package is on the way.

3. In the meantime, here’s a little something to make up for it: I’ve added a {{ Discount }} to your account for your next purchase.

Got questions or concerns? Feel free to reply to this email or give us a call at {{ Phone Number }}. I’m here to help.

Thanks for sticking with us,

{{ Signature }}