Free Email Template

Billing failed email template

Use this template to inform a customer that you were unable to process their payment.

Subject line: Oops! We couldn't process your payment

Hi {{ Name }},

We ran into a hiccup with your payment for {{ Product or Service }}. Not sure what happened there, but we couldn’t process it this time.

No stress though! Your {{ Product or Service }} is still up and running. Let’s get this sorted quickly so you can keep enjoying it without a hitch.

Here’s what you can do:

  • Check your payment details — The issue could come from an expired card or something small like that. You can update your info right here: {{ Link }}.
  • Have a word with your bank — They might know why the payment didn’t go through. A quick call should clear things up!

Got questions or need further assistance? Just hit reply or ring us at [Customer Support Number]. We’re here to help!

Cheers,

{{ Signature }}

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